Return & Cancellation Policy
Cancellation
A buyer can cancel the order anytime. We will refund full amount the buyer has spent. Please let us know by dropping an email and we'll do the rest.
Returns
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Legacy Luggage offers you hassle-free returns. All the unused items are applicable for returns within 7 days from the date of delivery. Within 2 days of shipment receipt, we will process for a full refund after the following quality checks.
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Once the products are returned successfully, it will be checked for the following conditions:
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Correct Product: The brand/serial no./model should match
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Complete Product: All the accessories and freebies must be present.
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Unused Product: The product should be unused.
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Undamaged Product: The product should not be damaged in any way; unwashed, unsoiled, without and stains and tampering
To start a return, please reach out to us at support@legacyluggage.com
If you receive a damaged item from Legacyluggage.com:
We take great care in packaging our products so they are transport-worthy. Nonetheless, if an item ordered by you on www.legacyluggage.com was delivered in a damaged condition, please email us at support@legacyluggage.com within 24 hours of material receipt along with multiple photographs of the package illustrating the damage. We will contact the logistics partner and initiate a transit damage claim. Buyer is entitled for full refund or replacement of claim.
For return request, please mail to support@legacyluggage.com